As the Customer Service Manager, online freight solutions like Cario make it a lot easier to quote, book and track freight.
Our Transport Management system Cario is not only fast and easy to use, it also saves time. As a Freight broker we use many transport companies to move our customer’s freight. The good thing about Cario is you can track the consignment regardless of the carrier through one online freight system as opposed to multiple. This also helps the Customer Service Team get a quick answer back to our customers, our customers can also track this through Cario.
Cario also gives our customers the option of which carrier is the most cost effective but also which carrier is best suited for the freight they are wanting to send. Online freight software like Cario, ensures we have everything you need in one place, this makes my job easier especially tracking multiple consignments for multiple customers.
Cario allows you to have control of your order, giving you a broad overview of all the consignments, the cost, the eta and proof of delivery. Our customers can also raise inquiries through Cario, when the inquiry comes through to our Team we have all the information we need, the customer, the connote number, when it was despatched who has raised the inquiry and more, we can then get relevant updates to our customers with the information provided.
Cario is the Australian freight management system with everything you need in the palm of your hand.