Our Guide to Successful Freight Management

Freight management is the process of tracking and managing the movement of goods through transport and storage. It involves creating a set of rules that govern how goods are handled throughout their journey, including the point at which they enter a warehouse, how long they stay there, who receives them, and when they get delivered to the final destination.

The freight and logistics Australia industry is growing rapidly and becoming more complex than ever. This means that businesses should seek ways to improve their processes and operations to address the increasing demands of consumers.

One way to keep up with the industry changes and trends is to ensure your business has a reliable system for successful freight management. This may include employing a freight forwarder or, better yet, using freight management software.

Understanding Freight Logistics

Freight logistics focuses on the transport of goods from one point to another. It involves many different aspects, which include the following:

  • Handling and storage of freight
  • Processing and distribution of documents, paperwork, and other data
  • Preparation for shipping, including packing, loading from the point of origin, and unloading at destination points
  • Shipment of freight

Freight logistics is a part of a business’s supply chain. And efficient freight logistics is vital for successful logistics freight management.

Freight and Logistics Services

Freight logistics is a process that involves a lot of activities and personnel. It also requires a lot of complex equipment and machinery.

Freight and logistics services or activities can be classified into four broad categories:

Network planning and route selection

Network planning uses relevant information like commercial data, social data, and legal data to identify the most efficient route for transporting goods. This activity also determines any environmental constraints that may affect the delivery schedule, such as road conditions, weather conditions, and traffic congestion.

Transportation of goods from origin to destination

This involves the loading, unloading, and transfer of goods from one mode of transport to another and from their distribution to various destinations.

Tracking the progress of shipments

Tracking means keeping a record or log of all the events related to the transport of goods from origin to destination with due regard for time and space considerations.


This activity involves the storage of freight at the destination point by transportation companies or their agents.

The Importance of Freight Forwarders

Freight forwarding is the process of arranging the carriage of goods by air, sea or road. This activity involves arranging for transportation from origin to destination by using services offered by freight forwarders who act as intermediaries between shippers and carriers.

Since they help companies with freight and logistics services, freight forwarders are expected to receive appropriate payments for their services. They charge a fee for their services, which can be as much as 20% of the value of your shipment.

Typically, freight forwarders offer faster processing times and better customer service than traditional shipping methods. They may take care of all customs clearance and paperwork and other regulatory requirements, as well as offer insurance coverage and other services.

In the long run, a reliable freight forwarder can help your business save time and money, boost profitability, and improve service.


Communication is a key part of any successful freight management company. The ability to communicate and collaborate contributes to smooth business transactions and stronger partnerships.

Tracing and Tracking

Tracking and tracing are the two most important parts of the supply chain. Both processes mean you can see where the freight is at any given time in its journey. They ensure that your goods reach their destination on time and in good condition.

A tracing and tracking system may include taking photos or videos and recording GPS coordinates along with other information, such as weight, dimensions etc. If an issue arises during transportation, a business can immediately pinpoint the problem and act on it.

Warehousing and Distribution

Warehousing is the process of storing goods after they have been received from the manufacturer or supplier. It involves the safekeeping, maintenance, and protection of goods en route to their final destination.

Distribution refers to the movement of goods into customers’ warehouses for storage before processing and distributing into retail stores or other outlets, such as hotels and restaurants, where they will be sold to consumers.

Warehousing and distribution are vital to building trust and strengthening relationships with partners, so consistency with procedures and efficiency with operations should be a priority.

What to Look For in a Freight Forwarder

A reliable freight forwarder is an invaluable partner to your business.

When choosing a freight forwarder, you should consider:

  • Experience – The best forwarders have been in business for years and know what it takes to succeed in that industry. They’ve worked hard at building their clientele base and offer multiple solutions based on the needs of each customer.
  • Reputation – Reputation can say a lot about the quality of service. Look for a freight forwarder with a good reputation in the industry. This is especially important if you’re looking for a long-term relationship with your forwarder.
  • Range of services – Many types of services can be offered by a freight forwarder. Choose one that offers the most complete set of services for the needs of your business.

Consider Freight Management Software

Freight forwarding software is essentially a freight forwarder built on technology. It allows you to efficiently manage all aspects of your business—from tracking shipments, keeping records, and managing costs.

A reliable freight management tool allows companies to digitise their distribution, access real-time updates and cost insights, and improve their customer service, thus making logistics freight management successful and bringing the business to higher levels.

The right freight management software will help you navigate the intricacies of freight and logistics Australia.

Cario for Successful Freight Management

Cario is a freight software solution that automates the entire process of freight management, from order to delivery. With its simple interface and comprehensive reporting capabilities, it is easy and convenient to use for businesses, big or small.

Logistics freight management can be a cost centre for many businesses. Cario helps to reduce freight costs while improving operations. Cario’s scalability allows you to grow as your business grows—no matter how much freight you move or what size fleet your company has in operation today.

Freight and logistics Australia are getting more complex and require successful freight management. Don’t know how to start? Contact Cario today to discover how!