Technology is constantly improving to help companies provide better service and faster deliveries. This is especially true in the freight industry where it can be difficult to ensure the safe and timely arrival of shipments.
With advanced technology, companies can get timely updates about their shipments along the way. On the other hand, customers don’t have to wait for days or weeks before receiving their packages.
Freight technology enables companies to compete in the market by improving their customer experience and reducing costs while increasing efficiency. Many companies are also using technology to enhance their competitive edge by offering innovative products or services that were not previously available to them.
Let’s take a look at the major technological advances that hugely impact the freight and logistics industry.
One of the most popular technological advancements in logistics today is freight management software. A freight management system helps companies track freight from point of origin to destination, allowing them to manage all aspects of the shipment more efficiently.
These management systems offer numerous benefits to businesses. The benefits of a freight management system include:
Real-time supply chain visibility is the ability to see the entire supply chain in real time. It’s an important feature of freight management systems and plays a vital role in planning, forecasting, and managing inventory.
Gaining real-time supply chain visibility makes a business more proactive because it helps identify problems before they occur. It can help companies better understand the business’ performance against targets. This way, they can take action on any issues that arise effectively and efficiently.
Advanced analytics is another feature of freight management software that benefits companies in their logistics. By providing insights and analytics into their freight cost, real-time data, and performance, businesses can improve their efficiency and minimise associated costs.
Freight management systems organise all your shipment data, making them accessible in one place. This way, you and your customers can easily track and trace a package from point to point, allowing you to view where it is and how the transport is going.
Autonomous trucks are becoming increasingly used in logistics, and they’re going to change the freight industry for the better.
Self-driving trucks are popular for good reasons. They can also operate 24/7 without any downtime from rest stops or fuel stops, which means more efficient shipping operations. Most often than not, driver fatigue can cause road accidents. Autonomous trucks, on the other hand, don’t get tired or distracted. This leads to fewer truck accidents, making them a safer alternative.
Autonomous trucks will soon be on the road delivering your packages with very minimal human intervention. This will allow truckers time to focus on other tasks while driving safely down busy highways.
Blockchain is a type of shared ledger that can be used to store and transfer data.
Several industries, including banking and finance, already implemented blockchain technology to reduce costs associated with manual processes and human errors.
The same could also be true for freight companies: if your company still uses paper records instead of electronic databases, you might want to consider using blockchain. By doing so, you cut down on extra costs associated with printing out new documents with each update.
Blockchain technology has many potential uses in logistics, such as tracking shipments of goods from point A to point B. It also provides additional security by verifying the identity of each party involved in the transaction, thus preventing fraud or other crimes.
Social media is a powerful tool for communication and collaboration. Businesses can use social media to communicate with employees, suppliers, competitors, regulators, and customers.
In general, individual customers prefer communication through social media, such as Facebook, LinkedIn, and Twitter. Social media allows you to reach out to customers in real-time, convey urgent news and information, and obtain direct customer feedback.
Social media in logistics is an easy and convenient way to resolve customer concerns as soon as possible. This platform helps optimise the operations of a business and enhance the overall customer experience.
Artificial intelligence (AI) is a computer program that can learn to perform tasks by itself—in short, it simulates human intelligence. AI algorithms are used in logistics, supply chain management, and manufacturing to improve efficiency, accuracy and performance.
An example of an AI algorithm being used in logistics is predictive maintenance. Predictive maintenance involves analysing data from sensors on machines or vehicles to predict when they need repair before they break down; this helps companies save money by preventing costly repairs from happening too often.
As technology becomes more advanced, so is the need to standardise data.
Data standards allow for the efficient sharing of information across various systems and platforms. This is particularly important concerning freight logistics management because it allows multiple stakeholders—from shippers to carriers—to access relevant information at once.
Technology is revolutionising the freight industry, making it cheaper, faster, and more efficient. We’re now able to track shipments from end to end with near-perfect accuracy.
As a business, you want to bring your products to the right customers fast and safely in the most efficient way. A reliable freight management system is a worthy investment. While there is a wide range of technology out there, Cario stands out because it recognises the specific needs of your business.
Using modern technology, Cario acts as a one-stop shop for all your freight needs. It helps handle freight operations and streamline distribution by optimising transport-related decisions, tracking and tracing shipments in real-time, providing supply chain insights and cost analytics, and so much more.
Want to improve your operations and enhance customer experience through technology? Talk to us today to discover how Cario can help.